1. Introduction

At PetCure, we attach utmost importance to the privacy of our users and the protection of their data. This privacy policy explains how we collect, use, and protect your information when you use our application and pet care services.

2. Information We Collect

We collect information that you voluntarily provide when registering or requesting a service, which includes:

• Personal Information: Such as name, mobile number, and email address.
• Location Data: We collect precise geolocation data to enable our service providers to reach you and provide care for your pet at your location.
• Pet Details: Such as type, breed, and age to provide appropriate care.

3. How We Use Information

We use your data for the following purposes:

• Providing the requested pet care services.
• Improving and developing the user experience within the app.
• Processing payments through approved payment gateways (like Tabby and Tamara).
• Communicating with you to send alerts and appointment confirmations.

4. Data Security and Protection

We take all necessary technical and security measures to protect your data from unauthorized access, modification, or disclosure. We do not store payment card data on our servers; it is processed through secure, encrypted payment gateways.

5. Information Sharing

We do not sell or rent your personal information to any third parties. Necessary data may only be shared with our authorized service providers (delegates/specialists) strictly for the purpose of executing the service at your location.

6. Your Rights (Account Deletion)

You have the right to request modification of your data or completely delete your account through the application settings. Upon a deletion request, all your personal data will be permanently removed from our servers in accordance with applicable laws.

7. Changes to the Privacy Policy

We reserve the right to modify the privacy policy at any time. You will be notified of any material changes via the application or email.

8. Contact Us

If you have any questions or concerns about the privacy policy, please contact our technical support team via the app or send an email to:

info@petcure.com